Terms & Conditions

Booking and Payment

1. To book a tour, you must make a reservation through our website. Your booking is only confirmed once payment is received in full.

2. Payment can be made via credit/debit card, or any other method specified by Shogun. Prices quoted are in USD and are subject to change without notice.

3. A deposit of 10% of the total tour price is payable at the time of booking to secure your spot on your selected tour.

4. Full payment is required 90 days before your tour start date unless otherwise specified in writing by Shogun.

5. Shogun will send you reminders up to 90 days before your tour start date about full payment for your tour. If full payment is not made 90 days before your tour start date, Shogun cannot guarantee your spot on your selected tour.

Cancellations and Refunds:

1. Approved refunds will only be paid back into the account from which we received them.

Prior to tour commencement 

You may cancel your booking at any time, subject to the following:

1. If you cancel your booking more than ninety (90) days prior to your tour start date, your deposit will be refunded minus $100 USD.

2. If you cancel your booking between ninety (90) and sixty-one (61) days before the tour start date, 70% of your deposit will be refunded. If you have paid the balance, 50% of the balance paid is refundable with the remaining 50% to be used as credit for a future tour with Shogun.

3. If you cancel your booking less than sixty (60) days before the tour start date, your deposit is not refundable. If you have paid the balance, 50% of the balance paid is refundable with the remaining 50% to be used as credit for a future tour with Shogun.

4. If you cancel your booking less than (30) days before the tour start date, you will not receive any refund.

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Cancellations must be received in writing by email to info@shogunmotorbikeadventures.com. 

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Shogun reserves the right to cancel a tour prior to the commencement of the tour due to unforeseen circumstances beyond our control (for example extreme weather conditions, natural disasters, pandemics, civil unrest or war) or insufficient bookings. Shogun will do everything in its power to prevent the tour from having to be canceled. If a tour is canceled prior to tour commencement, you will have the option to accept an alternative tour date or a full refund.

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During the tour:

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5. If you choose not to continue with the tour for any reason, you can discuss this with Shogun crew and any decision made will be made at their discretion. You can expect Shogun crew to value your choice and encourage responsible decision-making. You understand that while every effort will be made by Shogun crew to facilitate your exit from the tour, your choice cannot disadvantage other participants or put them at risk.

6. There will be no refund if you do not continue with your tour for any reason, whether voluntarily or involuntarily. You will be responsible for any costs associated with returning your motorbike, extra accommodation and travel beyond what you have already paid.

7. During the tour, unforeseen circumstances beyond our control may arise (for example extreme weather conditions, natural disasters, pandemics, civil unrest or war). Shogun will do everything in its power during the tour to prevent the tour from having to be cancelled due to circumstances beyond our control, including by altering the itinerary. However, Shogun reserves the right to cancel the tour to ensure the safety of the participants and tour operators. If we make the decision to cancel the tour, the full value of your deposit will be credited to a future trip to be booked within 24 months of the start date of your initial tour. Deposits are transferable so you may find a replacement rider for your place in a future tour.

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Tour Alterations

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1. Tour itineraries and schedules are subject to change without notice due to unforeseen circumstances beyond our control (for example extreme weather conditions, natural disasters, pandemics, civil unrest or war).

2. Shogun reserves the right to alter the itinerary, substitute accommodations, or modify transportation arrangements when absolutely necessary, without liability, to ensure the safety and enjoyment of the tour. In the unlikely event that this happens, the alterations, substitutions or modifications will form part of the tour and may incur additional costs for participants.

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Travel Insurance

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It is a mandatory requirement of your participation in the tour that you take out a suitable travel insurance policy. The policy must:

1. cover your personal health, repatriation, medical emergencies and personal belongings; and

2. cover you for motorbike riding, and have no engine capacity limits that would mean your chosen motorbike class would void your policy; and

3. cover you in Japan for the entire period of your tour.

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It is your responsibility to ensure your travel insurance policy is suitable and valid.

You will not be permitted to participate in your tour if you have not taken out a suitable travel policy in accordance with this clause, and provided it to Shogun prior to commencement of your tour.

No refunds will be provided if you have not complied with this clause.

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Health and Safety

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1. You are responsible for ensuring that you are medically fit to participate in the tour and that you have any necessary vaccinations or medications required for travel to Japan.

2. You agree to notify us of any changes to your health and fitness, prior to, and during, the tour. 

3. Shogun reserves the right to refuse participation in a tour to any person who, in our opinion, is unfit to travel due to health reasons or whose conduct may endanger the safety or well-being of others.

4. Should you become ill or injured on the tour, you give your consent for us to provide or arrange for the provision of medical treatment and/or rescue services as necessary and to the best of our ability.

5. Shogun tours are not unreasonably risky or dangerous. However, motorbike riding does carry an inherent level of risk. Loss or damage to personal property, injury or even fatality are possible. While Shogun crew will make every reasonable effort to minimise risks, not all dangers can be foreseen. You accept the fact that Shogun crew cannot guarantee your safety as some risks are beyond their control.

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Code of Conduct

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1. You agree to abide by all local laws, regulations, and customs during the tour and to follow the instructions of Shogun crew and/or your tour guide at all times.

2. Shogun reserves the right to remove any person from the tour who violates these Terms or engages in behavior deemed unsafe, disruptive or inappropriate, without refund.

3. You will have your own personal views on race, religion and culture. However, we expect you to treat the Shogun crew and the local people with the same respect with which you wish to be treated.

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Motorbikes

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1. Shogun provides motorbikes as part of your tour booking. We will endeavour to provide you with the motorbike you select upon booking. However, we cannot guarantee motorbike availability. If your selected motorbike is not available, we will provide another motorbike as close as possible to your original selection.

2. You should only ride your motorbike each day if you feel comfortable doing so. It is your responsibility to ensure that your motorbike is in good working condition to a standard that you are used to. If you are not comfortable with the motorbike at any time, you must stop riding and notify the Shogun crew on the tour.

3. You are expected to wear the appropriate safety equipment and follow the laws of Japan with respect to riding motorbikes. Helmets are mandatory.

4. Any costs, including traffic or parking fines and any associated legal fees, that are attributable to you or borne by you will be payable by you.

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Breakdowns, damage and accidents - not attributable to you

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5. If your motorbike becomes unusable for any reason not attributable to you, whether through a breakdown, accident, natural disaster or other unforeseen circumstance, we will make every attempt to service the motorbike and have you back on the road as soon as possible. 

6. If necessary, we may be able to supply a replacement motorbike for the rest of your tour. However, this cannot be guaranteed. We will make arrangements for you to continue the tour in the support vehicle until a replacement motorbike is able to be provided.

7. If your motorbike is unable to be repaired and no replacement motorbike is available, you have the option of exiting the tour. A refund will be granted depending on the circumstances.

8. It is important that you notify Shogun crew immediately if you have an accident or if you detect any abnormality or breakdown of your motorbike during the tour.

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Breakdowns, damage and accidents - attributable to you

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9. If your motorbike becomes unusable for any reason attributable to you, you will be liable for all associated costs that arise (see Clause 8: Motorbike Insurance for more information). 

10. In these circumstances, Shogun cannot guarantee that repairs will be made or a replacement motorbike provided to you in order for you to continue the tour. You will have the option of continuing the tour in the support vehicle, or exiting the tour without refund.

11. It is important that you notify Shogun crew immediately if you have an accident or if you detect any abnormality or breakdown of your motorbike during the tour.

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Theft

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12. Japan is a very safe country with a very low crime rate. The likelihood that your motorbike will be stolen during your tour is extremely low. 

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13. However, if theft does occur you may be liable for associated costs. Depending on the circumstances (for example if you forgot to lock the handle or were careless or negligent with the keys), these costs could be up to 100% of the market value of the motorbike.

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14. In these circumstances, we will make arrangements for you to continue the tour in the support vehicle until a replacement motorbike is able to be provided (if that is possible). If Shogun is unable to organise a replacement motorbike, you have the option of exiting the tour. A refund will be granted depending on the circumstances.

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Motorbike Insurance

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1. The highest level of insurance for your motorbike is included in the cost of your tour. This insurance includes:

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Third party bodily injury/death per person

unlimited

Third party property damage per occurrence

Up to 10 million yen. Deductible/excess cap applicable:

• For Silver Tier motorbikes 50,000 yen
• For Gold Tier motorbikes 100,000 yen

Passenger injury/death

Up to 5 million yen per person. Limited to disability or death.

Collision Damage Waiver (CDW)

Deductible/excess cap applicable:

• For Silver Tier motorbikes 50,000 yen
• For Gold Tier motorbikes 100,000 yen

Non Operation Charge (NOC)

50,000 yen + tow truck charges

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* The NOC applies should your motorbike be damaged or irreparable such that it is temporarily or permanently non-operational. The CDW does not exclude you from the NOC.

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General

1. You participate in a Shogun tour on the condition that you have considered your chosen itinerary and satisfied yourself that you are a competent enough rider to handle the expected conditions.

2. It is your responsibility to ensure you hold valid licenses while on your Shogun tour, and that you are able to provide those licenses on request. Please refer to our Travel Info page for helpful information about licenses. No refunds will be provided if you are unable to participate in the tour because you do not hold, or cannot provide a copy of, valid licenses as required.

3. It is your responsibility to ensure you hold a valid passport while on your Shogun tour, and that you are able to provide a copy of your passport on request. No refunds will be provided if you are unable to participate in the tour because you do not hold, or cannot provide a copy of, a valid passport.

4. Shogun crew will handle your luggage for you during the tour, including transporting your luggage from one destination to the next, and delivering your luggage to your hotel room for you. Shogun crew will treat your luggage with the utmost care and respect but will not be responsible for any damage or loss, including theft.

5. You have a personal responsibility to follow any safety guidelines established by Shogun crew and you will ask for clarification if you do not understand what is expected of you.

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Privacy Policy

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1. Shogun collects personal information from you for the purpose of providing tour services and may share this information with third parties involved in the provision of those services. By booking a tour with us, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

2. We may take photo and video content of your tour. You acknowledge and agree that Shogun shall be the sole and exclusive owner of the content and all related intellectual property rights, including the content in which you appear. Our ownership of the intellectual property rights includes the right to reproduce, distribute, display and use the content for any lawful purpose. 

3. Please notify us in writing to info@shogunmotorbikeadventures.com if you do not want content in which you appear published.

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Visas

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1. You are responsible for obtaining the correct Visa to enter Japan prior to your adventure. Please visit our Travel Info page for helpful visa information. We also encourage you to visit the Japanese Ministry of Foreign Affairs website for the latest visa information applicable to your country of citizenship.

2. No refunds will be provided if you do not hold the required visa to be able to participate in the tour.

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Governing Law

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1. These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Western Australia.

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Waiver

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By participating in the tour, you acknowledge and agree to the following waiver and release of liability:

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1. You understand and acknowledge that travel, including participation in the tour, involves inherent risks, including but not limited to accidents, illness, injury, and loss of personal property. You voluntarily assume all such risks and agree that Shogun shall not be liable for any loss, injury, or damage to person or property arising from participation in our tours, except where such loss, injury, or damage is caused by our negligence or willful misconduct.

2. To the fullest extent permitted by law, you hereby release, waive, discharge, and covenant not to sue Shogun, its officers, directors, employees, agents, and representatives from any and all claims, demands, liabilities, actions, or causes of action arising out of or in connection with your participation in the tour, including but not limited to personal injury or illness, property damage, or loss.

3. You agree to indemnify and hold harmless Shogun, its officers, directors, employees, agents, and representatives from any and all claims, demands, liabilities, damages, or expenses (including legal fees) arising out of or in connection with your breach of these Terms, your violation of any law or regulation, or your negligence or willful misconduct.

4. This waiver and release shall be binding upon you, your heirs, executors, administrators, successors, and assigns.

5. If any provision of this waiver and release is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

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By participating in a Shogun tour, you acknowledge that you have carefully read and fully understand the terms of this waiver and release of liability and voluntarily agree to its provisions. If you do not agree with any part of this waiver, you may choose not to participate in the tour.

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Modifications to Terms & Conditions

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1. Shogun Motorbike Adventures reserves the right to update and change these Terms from time to time without notice.

Entire Agreement

1. These Terms constitute the entire agreement between you and Shogun with respect to the subject matter hereof and supersede all prior and contemporaneous agreements and understandings, whether oral or written.

2. By booking a tour with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you have any questions or concerns, please contact us before booking your tour.

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