Privacy Policy

When you book a tour, we will collect personal information such as your name, email address, country of citizenship, phone number, and payment details.

To facilitate your participation in the tour you book, we may collect copies of your passport, driver license, international driving permit, travel insurance policy, and visa (if applicable).

We may collect information about your travel preferences, including destination preferences, special requests, and any other details relevant to your travel plans.

We automatically collect information about your interactions with our website, including the pages you visit, your IP address, browser type, and other usage data.

To process your booking, send booking confirmations to you, book with third-party service providers on your behalf, and provide essential travel information to you.

To avoid disappointment by ensuring you have the required licenses, documents and visas to be able to participate fully in the tour you book.

To respond to your inquiries, provide customer support, and address any issues you may encounter.

To send you promotional materials, newsletters, and information about special offers, unless you opt out.

To analyse user behaviour, improve our website, and enhance the overall user experience.

We share your information with third-party service providers in Japan to facilitate any tour that you book with us. We will only share your information when necessary and only to the extent required to facilitate any tour that you book.

We may disclose your information if required by law or in response to legal requests.

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

You can opt out of receiving marketing communications from us by following the instructions provided in our communications.

If you choose to opt out of receiving marketing communications, we will securely dispose of your personal information that was used for that purpose.

We will securely dispose of copies of any documents or licenses of yours that we possess at the completion of any tour that you book with us.

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Please review this Policy periodically for updates.